you should try this method before buy new device or repairing this phone.
for hard reset battery charge need 75% up.
At First Remove your sim card and memory card.
- Turn Off Your Device
- Connect with charger or usb cable.
- Now press and hold volume down + Power key
- when show first boot on screen release all keys
- download android driver and multi tool on your pc
- install android driver
- after install driver open android multi tool
- press 8 to select wipe data/ factory reset hit enter
- after finish that select reboot.
done
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